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WD 3T USB 3 External Drive Turns Off


Any other sugestion? I shall note here for the record that another user Mikael P. The "Generic USB Hub" you have on the list may indicate that you have not installed all drivers necessary and are good candidates for what you are looking for. gl. #41 | Written by gaia about 3 years ago. navigate here

I'll have to go back to Mavericks. However, I am able to remedy the situation by plugging my USB drives directly into my Mac Mini. I might reconnect the backup HD again to the hub (a different port maybe) and see what happens. In addition, drag the slider settings for system sleep to the far right so they are in the "Never" position, which will prevent the system from going to sleep. http://support.wdc.com/knowledgebase/answer.aspx?ID=3537

External Hard Drive Won't Power Up

As well, most manufacturers offer a range of quality in their drives, which may be a factor in failure rates. It's pretty frustrating. Wait a couple seconds for the drive to do its internal test, then move to the next step. Intel_Xtreme, Jan 19, 2012 #4 black-wolf Joined: Aug 8, 2008 Messages: 2,820 Mine has never stayed on using XP, Vista and 7.

How to determine it: - Check the same external device with different Macs. - Check different external devices with the same Mac. I am using a USB 3 hub. As above poster noted, even during file transfers or streaming movies they will disconnect. Western Digital My Book Troubleshooting When the drive is on there is only one small blue light that blinks on the front of it and it's not too bright or annoying at all, it just makes

Newer Than: Search this thread only Search this forum only Display results as threads More... we painfully and slowly went through the usual Q&A's (it was VERY busy and the help-desk supporter kept apologizing for time lapses!) I took it upon myself to remove the cable Ken Collins May 17, 2016 at 7:41 am This is definitely an OS X quality issue. Thank you. #56 | Written by Boostland about 4 years ago.

Make sure you are connecting your WD to USB ports with sufficient power. Wd Hard Drive Not Working Light Flashing I have an iMac that is always on and never sleeps. If all else fails head to the WD community forums and ask there. #7 | Written by Incujay about 2 years ago. Most people do not check a drive in this way, which means they could be blaming the wrong party when the drive appears to fail.

Western Digital My Book Won't Power On

WD works ok on any other notebook with Win 10 ou Win 7…. https://www.eightforums.com/drivers-hardware/34191-seagate-external-hdd-problem.html However, if it worked for you, well it is good to know! External Hard Drive Won't Power Up I have tried, without success, versions:,,,,, 3.5.24, My Seagate External Hard Drive Wont Turn On I mean, some devices generate such issue but others do not on the very same Mac.

Wonderful #8 AnitaPeterson, Feb 19, 2013 Last edited: Feb 19, 2013 corkyg Elite Member
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Peripherals Super Moderator Joined: Mar 4, 2000 Messages: 26,342 Likes Received: 57 USB 3 is check over here No need for longer cables in my setup. On Mac computers, dismount the drive by dragging the drive icon into the trashcan on the dock. This is on either one of the machines in my sig, the HTPC by using the front case 3.0 port. #25 Charlie98, Jun 4, 2013 Last edited: Jun 4, 2013 Wd My Book Power Button

what is the problem? #40 | Written by stathis about 3 years ago. Rick Auricchio June 1, 2015 at 8:36 am I've found that various Seagate external models will misbehave, randomly disconnecting. Reply It's a viable explanation certainly. his comment is here My current problem and hopefully the last source of me hassling you is: of all those nine USB whatever… which one is the one I should try to revert to a

No, create an account now. Wd My Book Not Turning On Intel_Xtreme, Jan 19, 2012 #2 black-wolf Joined: Aug 8, 2008 Messages: 2,820 I have a Seagate external and it does the same thing. Try the USB3.0 ones.

Finally some random message popped out luckily that the power from keyboard cannot handle both drives.

Reply my passport is detected but not playing and not showing data. Sounds like maybe not… Blancho May 10, 2016 at 12:29 pm Lacie Thunderbolt Drive doing exactly the same. With no common hardware configuration to suggest a compatibility error, this suggests the problem is occurring from the way OS X is handling the drives. Western Digital External Hard Drive Power Supply Failure I do not know what else to do….

If the drive works with one of these devices, then I know it's the connection bridge in the drive enclosure that died. For instance, LaCie external devices usually work with Mac without problems, but the ones from other manufacturers generate issues on all Macs on on some Mac models with the same operating It's very stylish and the brushed metal looks great. weblink Enclosure temps easily dropped 40 degrees within a few minutes.

I can't believe that neither Fresco Logic or Western Digital have got their acts together and actually fixed the problem! It needs either a full reboot or a complete shutdown to restore the USB3 connection. Make sure that the computer is powered up, and the desktop is fully loaded, then connect the drive directly to the computer and see if it is detected. The "bad" cable was the culprit.

The workarounds your are suggesting are well known and it is worth mentioning them. The program wanted to install firmware version v1.022 but told me my drive was already updated to v1.022. Intel does not make a standalone controller unfortunately... #15 Insert_Nickname, Feb 20, 2013 Sporinator Member Joined: Apr 23, 2013 Messages: 56 Likes Received: 0 This problem is just INSANE!! Stay logged in Sign up now!

Might as well use USB 2.0 and eSata... All my components are plugged into a UPS. They should fix their stuff and the more people tell them, the more chances of a solution there will be, or so i think. Both the WD & Seagate drives.

This includes the length from your internal header to the socket. 3 meters is possible but requires a good quality cable, not the crap OEMs like to stick in the box... So I started a chat session with Apple support….. Sorry I thought wd was good product. #51 | Written by stathis about 4 years ago. Sick and tired of this happening as it's badly impacting on my workflow.

They are now cool to the touch even during the most strenuous activity. It always occurs when waking the system from sleep in Mountain Lion, Mavericks, and Yosemite. I would have expected it to show up in Finder but it didn't. So I went into the BIOS, made sure everything USB 3 was Enabled (not Auto), then disabled driver enforcement and installed Intel's Win 7 USB 3 drivers with a custom .inf,

In my experience USB3 is notoriously dependent on cable quality for any length over 1 meter. If the drive is still not recognized, then you will most likely need to contact Microsoft or the computer manufacturer to see if they can assist you.